Everything your front desk looks after, in one place.
Lost and found, parcels, coat check, equipment checkout and visitor sign-in for hotels, campuses and venues. One login, one team, and you pay only for what you use.
HARBOUR HOUSE · VISITOR PASSMaya ChenAcme DesignCode M4QT7KVisiting Ana Ruiz · Tue 10:00
VFOUND AI · INCLUDED
AI does the busywork. Your team decides.
vFound AI writes a found item’s listing from a photo, reads the label on a parcel, names items you add for lending, speaks your guests’ languages and checks each lost and found claim, within a fair-use allowance.
Writes a found item’s listing from one photo
Reads a parcel label and finds the person it is for
Suggests the match when a guest reports a loss
Speaks six languages and translates messages
Checks each claim against your private record
Switches ID and card photos it reads to staff-only
AI suggests. Your team decides. It never changes a claim on its own and never identifies people from images.
vFound is a suite of front desk software for hotels, campuses, venues, offices and residences. Lost & Found puts your found items on your own photo website and returns them to their owners. Parcels logs every delivery from a photo of its label and hands it over with a signature. Checkroom gives each coat, bag or suitcase a number and the guest a QR ticket on their phone. Equipment puts a QR label on everything you lend and reminds borrowers when it is due. Visitors signs visitors in from a QR sign or at the desk, tells their host and shows who is in the building. They share one login, one team and one workspace.
Do I have to buy the whole suite?+
No. Each product has its own yearly price: Lost & Found US$599, Parcels US$399, Checkroom US$199, Equipment US$199 and Visitors US$299 per venue, plus applicable taxes. Start with one and add another whenever you like; it is charged for the time until your renewal date and renews with the rest.
Is the 14-day trial really free?+
Yes. Each product you start gets 14 days free, with no credit card required. You are not charged unless you subscribe. If you do not, your records stay saved and that product pauses until you subscribe. Everything comes back exactly as you left it.
What does vFound AI do?+
In Lost & Found, vFound AI fills in item details from a photo, writes search keywords in six languages, lets guests search with a photo, shows likely matches when a guest reports a loss, checks new claims against your private record, translates guest messages and drafts replies. In Parcels it reads the label: who it is for, the room, the carrier and the tracking number. In Equipment it names a new item from its photo. Checkroom does not use AI. It works within a fair-use allowance, and your team checks every suggestion.
Does the AI decide who gets an item back?+
No. A photo helps someone recognise an item, but it does not prove ownership. Claimants give private identifying details, vFound AI compares them with your private record and flags anything that does not add up, and a person on your team decides. AI never changes a claim on its own or identifies people from images, and you can switch it off at any time.
Can guests use it in their own language?+
Yes. Guest pages, checkroom tickets and guest emails work in English, Spanish, French, German, Dutch and Italian. Parcel and equipment emails go out in the language set for each person.
Can I manage more than one location?+
Yes. Manage multiple venues from one login, with an overview across all of them. Each venue has its own address, team access, products and subscription.